Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below to understand how we handle your orders.
Processing Time
- All orders are processed within 1-2 business days (excluding weekends and holidays).
- Orders placed after 5 PM EST will be processed the following business day.
- If there is a delay in processing your order, we will notify you via email.
Shipping rates are calculated at checkout based on your location.
Free Shipping
We offer free standard shipping on orders over $300 within the United States. The free shipping option will be automatically applied at checkout if your order qualifies.
Shipping Carrier
We use [insert carrier names, such as USPS, FedEx, UPS] for all shipments within the United States. Once your order has shipped, you will receive a tracking number via email to track the status of your delivery.
Address Accuracy
Please ensure that the shipping address entered at checkout is accurate. We are not responsible for delays or lost shipments due to incorrect or incomplete address information.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order via the carrier’s website.
Lost or Damaged Packages
- If your package is lost or damaged during shipping, please contact us immediately at [customer support email/phone number].
- We will work with the carrier to resolve the issue and either replace or refund your order, as applicable.
Return & Refund Policy
Please refer to our Return & Refund Policy page for information on how to return or exchange products.
Contact Us
If you have any questions or concerns regarding our shipping policy, please feel free to reach out to our customer support team at estevezherrera2003@gmail.com.
Thank you for shopping with us!